FAQs

Ship It Right USPS

  • How do I track my shipment?

    You can easily track your package in real-time. When you ship with Ship It Right USPS, we offer full tracking and insurance options for your peace of mind. As your trusted post office in Delray Beach, FL, our team is always happy to help you monitor your valuable shipments and walk you through your delivery status to ensure safe arrival. You can track your shipment by clicking the following link: https://tools.usps.com/go/TrackConfirmAction_input
  • What type of payments do you accept?

    We accept the following payment methods: Visa, Mastercard, American Express, Discover, Cash, Check, Google Pay, and Cash App. Don't forget that first-time customers enjoy 10% off any service, whether you are paying for standard shipping or utilizing our convenient document shredding in Delray Beach, FL!
  • How should I label my shipment?

    For proper shipment labeling, please include the recipient's full name and complete address (including city, state, and zip code) in the 'To' section. Your name, city, state, and zip code should be placed in the 'From' section. Don't forget to affix the appropriate postage stamp in the upper right corner of the package. If you need extra assistance, Ship It Right USPS has a knowledgeable staff ready to help you choose the right supplies to protect your shipments, and we can also process your packing needs or shipping returns in Delray Beach, FL.
  • Can you ship internationally?

    Absolutely! We ship worldwide using USPS International services. We'll assist you with the required customs forms, explain the delivery process and expected timelines, and make sure your package meets all international shipping requirements.
  • Do you offer packing services?

    Yes. We provide professional packing services using sturdy boxes, bubble wrap, packing peanuts, tape, and other protective materials. Whether you're shipping fragile items, electronics, or gifts, we'll pack your items securely to help ensure they meet USPS shipping guidelines.
  • Can I drop off prepaid USPS packages here?

    Yes! You can drop off any prepaid USPS package at our location. Simply bring it in and leave it in the designated drop-off area—no additional payment is required.
  • Do you accept USPS returns?

    Yes. We accept prepaid USPS return packages from retailers such as Amazon, Chewy, Target, and many others. Just bring in your package with the prepaid shipping label attached, and we'll take care of the rest.
  • Do you sell stamps?

    Yes, we sell USPS postage stamps in both individual quantities and books. Ask at the counter to see our available stamp designs.
  • What items cannot be shipped?

    USPS restricts or prohibits the shipment of certain items, including:

    • Hazardous materials

    • Flammable liquids

    • Certain types of batteries

    • Perishable goods

    • Firearms


    If you're unsure whether an item can be shipped, bring it in, and we'll be happy to help determine if it's eligible for mailing.

  • Can I send certified mail or registered mail?

    Yes. We can help you send certified mail and registered mail, including tracking, mailing receipts, and return receipt options. We’ll guide you through the required forms and make sure everything is completed accurately.